The round up of 2021, reviewing the best of our blog and podcast guests
A review of the year 2021 on the Customer Insight Leader blog & podcast. Revisiting themes of the year & sharing our most popular content.
Search Results for: guest blogger
December 15, 2021
Guest Post: Does it pay to listen to the voice of the customer?
I’m delighted to finally share our first guest blog post, here on Customer Insight Leader. Hopefully the first of many more, from writers on customer insight & those using such insights. Annette Franz takes the stand as our first guest blogger, with this reminder that listening to your customers is worth it: That’s probably a silly […]
What is your motivation as a leader? Why do you do what you do?
Why do you do what you do? Guest blogger, Tony Boobier, explores the question: What is your motivation as a data leader (and does it matter)?
Engaging your business with Data Literacy, how to avoid boredom
How do you avoid the boredom trap for your data literacy programme? Guest blogger Tristan Mobbs shares 3 tips for better relevance & interest
Sorry Santa, it’s time for a Christmas reset – a story for our times
A quick fun Christmas story from guest blogger Tony Boobier. What happens when automation prompts HR to have that ‘Sorry Santa’ conversation?
How to build trust with customers? Santa says recommend a competitor.
Inspired by “Miracle on 34th Street”, guest blogger Amy Scott says recommend a competitor. Read how this can build trust with your customers.
Is ‘being corporate’ preventing you from seeing with fresh eyes?
Are you blinded to fresh thinking by ‘being corporate’? Guest blogger Tony Boobier explores how this type of cultural conditioning hampers us
5 more ways leaders and analysts can think differently to be data-led
5 more ways you can think differently as a leader, in order to be data-led. Guest blogger, Harry Powell shares from his personal experience.
What you can learn from ‘Be Data Literate’ for your own campaign
Book review of “Be Data Literate” by Jason Morrow. New guest blogger Tristan Mobbs shares what all types of leaders can gain from this book.
5 ways leaders and analysts can try thinking differently to be data-led
5 ways that leaders or analysts can try Thinking Differently to be data-led. Guest blogger Harry Powell shares a case study of applying each.
Perhaps Execs don’t need data literacy after all, just good judgement
Guest blogger, Tony Boobier, makes a case against data literacy education for executives. Should they just be focussed on better judgement?
More feedback advice, from Aristotle to the Sandwich model
Guest blogger Hanne Sorteberg shares her feedback advice. Drawing on inspiration from Aristotle, plus popular feedback model ‘the sandwich’.