It takes a village to raise you as a leader able to master difficult conversations. So, hear advice from Martin Squires, Harry Wilkes & Rob Kellaway.
8 practical tips for leaders on communicating bad news well, or as well as possible. Experienced leader, Tony Boobier shares how to do this even in lockdown
A book review of “Indistractable” by Nir Eyal. Why this book will help you master distractions in your life and become the more focussed leader who’s needed
Part 2 of Simon Daniel’s tips for marketers working from home. 3 more ways to keep productive, maintain team morale & encourage collaboration.
Continuing our series of audio interviews with customer insight leaders, this time it was Ryan den Rooijen. Ryan leads Dyson’s Global Data Services organisation, who work on transforming the company’s analytical capabilities. From manufacturing to marketing, their work spans the breadth of Dyson. Previously, Ryan spent four and a half years at Google, where he led the development of the global sales analyst curriculum. Most of his work involves the.. Read More
Continuing our theme of leaders’ lessons learnt from experience, lets turn to having a team mission. In this post our regular guest blogger, Tony Boobier, shares one of his most important lessons learnt. This complements our previous posts on personal goal setting and which goals might be suitable for insight leaders. Here, Tony turns his attention to the team as a whole. How can a mission be created that is.. Read More
Here’s another of our audio interviews, with senior Customer Insight Leaders, this time it’s Jason Bartram. It was enjoyable to interview Jason, a man who has clearly found a role that matters to him and society. Like many other leaders he sort of fell into this line of work, but there are some interesting lessons from his career journey. His role, as Head of Resource Planning at the Ombudsman Services,.. Read More