Missed your sales targets? Invest in longer-term investments recommended by Customer Attuned’ research, a focus on relationship building for the New Normal.
Setting goals is so 2018. That’s the controversial proposition of guest blogger, Tony Boobier. Read why & where he thinks you should focus to survive 2019.
Explaining how to use KPIs and 9 pitfalls to avoid. Practical advice for managers from guest blogger Hanne Sorteberg, as part of our series on goal setting.
Over a very pleasant bottle of Soave, I was delighted to hear, that my lunch guest, was agreeing the right goals for them this year. It was even better to hear that our past posts, on a system for goal setting & recommended goals, had helped him. But chatting with other leaders across London, over the last couple of days, has reminded me how tricky this can be. Most work.. Read More
During the first week of this New Year, there’s still time to reflect on your progress in 2017. I hope our latest posts on goal setting for 2018 (and specific goals) have been useful. It is well worth taking time, to hone the right goals for this year, including spreading delivery across quarters. But, before finalising what to set as your new goals, have you taken time to learn from.. Read More
Happy New Year, it’s time to decide what your annual specific goals will be. For the last couple of years, I’ve shared a post recommending a system for setting goals & achieving them. However, a few conversations with insight leaders have reminded me that advice remains generic. What about which goals to set? As this blog aims to support Customer Insight Leaders, I want to also offer more specific advice.