Guest blogger Kevin Watson shares his experience of the importance of raising your self-awareness and a simple exercise you can try right now.
Do you have plans for events to attend this autumn? Are they ones that will help you stay on top of the developments in Customer Insight broadly, or Data & Analytics in particular? How will you reboot your thinking after a relaxing break in the sun? If you don’t yet have plans for that ‘back to school‘ time, after summer holidays, we can help. Customer Insight Leader is going to be looking.. Read More
Mindfulness has been all the rage in recent years. Numerous leaders have come out to praise the benefits of ‘being present‘. But are you aware of your current way of working really hindering your performance? In the book review for ‘Happier’, I’ve shared how Tal Ben-Shahar advises using an hourly chime to interrupt your day. So that you can ask yourself whether or not you are still focussed on your priorities. It’s a good.. Read More
Thanks to all of you who participated in this year’s annual survey of Customer Insight goals. Looking at the results, the first thing that strikes me is the similarity of results to the ones you chose last year. So, there is definitely a theme of consistency. It seems many of you continue to be prioritising making a measurable commercial difference in your businesses and investing in your own leadership ability. Alongside.. Read More
It’s that time again, when we ask for your goals for Customer Insight success this year. Last year, you voted fairly consistently for two priorities to deliver in 2015. First, was a measurable commercial difference in your business that could be attributed to Customer Insight, e.g. demonstrate value-add. Second, was to make time for your own leadership development, or as Stephen Covey would put it, “Sharpen the Saw”. Both these made good.. Read More