Do you tell your team the values you want them to have or do you show them? Guest blogger, Annette Franz, shares why leaders need to show not just say.
The transition from Doing to Being a Leader. Guest blogger, Kevin Watson, talks us through the difference with an example from a Shaman.
Is Trust the most important value sought in B2B relationships today? Peter Lavers & Mark Hollyoake share their Trust DNA Model to guide leaders.
Happy New Decade! Here is the focus for Customer Insight Leader blog at the start of 2020. What will be your focus & priorities this year? What will help?
Do you have projects that are too big for Agile? Do you know about AgilePM? Investigating why this might be a middle way for Data & Analytics leaders.
Why you need Cognitive Diversity in your Data Science team. A book review of “Rebel Ideas” by Matthew Syed.
Why accountability is needed to avoid nobody acting on Customer Insight. Guest blogger, Ian Golding shares a story for CX leaders that also applies to us.