helping you master customer insight leadership

How do you stay calm as a leader? Yoga & Mindfulness apps

yoga & mindfulness

As we share apps that leaders find useful, I’ve been reminded of the benefits of yoga & mindfulness. Both have enabled me to achieve more as an entrepreneur. Leader’s days can all too often be stressful and draining. Long working days, with poor posture (unless you benefit from a standing desk) can leave leader’s bodies suffering. This is especially true when your workload limits means you struggle to find time.. Read More

How to determine the right metrics for innovation, using 5 questions

right metrics for innovation

Continuing our conversation about lessons learnt by leaders, here is one about choosing the right metrics for innovation. It was good to recently reconnect with past guest blogger, Paul Carroll. As you may recall he runs the very useful hub called Insurance Thought Leadership. Anyway, I mentioned to him our recent theme on this blog. Our focus on lessons leaders have learned from experience. Paul suggested this guest blog post.. Read More

Lessons learnt by leaders, from experience, 3 reasons to read more widely

read more widely

As we continue our month focussed on lessons learnt by leaders, from experience, I’ve found 3 reasons to read more widely. Thanks for guest bloggers, Tony Boobier & Annette Franz who has already shared their lessons learnt. In addition to that, you’ve had opportunity to hear about the experience of Norma Dove-Edwin, Martin Squires and Jason Bartram in our audio interviews. More of them to come this year. Having already.. Read More

Team Mission: a leader’s experience of why you need one

team mission

Continuing our theme of leaders’ lessons learnt from experience, lets turn to having a team mission. In this post our regular guest blogger, Tony Boobier, shares one of his most important lessons learnt. This complements our previous posts on personal goal setting and which goals might be suitable for insight leaders. Here, Tony turns his attention to the team as a whole. How can a mission be created that is.. Read More

Tips from experience: Protecting your less appreciated technical stars

technical stars

Having given plenty of airtime to the benefit of books & podcasts, I’d like to turn to tips from experience. These are lessons learnt by leaders from practical on-the-job experience. Often involving getting it wrong. In this post, I’ll share my advice on protecting your less appreciated technical stars. Let me explain what I mean by a couple of those terms. By ‘less appreciated‘, I mean team members who may.. Read More

Poll interim results on which book helped you develop as a leader

results on which book helped

Many thanks to all off you, who participated in our latest poll. Here are the initial results on which book helped you develop as a leader. It has been fascinating (and a little sobering) to see so many visitor recommended books. Only 3 of the books I’ve previously reviewed for this blog, received any votes. In the shortlist below, those are “Leadership Pipeline“, “The Leaders Guide to Storytelling” and “7.. Read More

3 recommended podcasts to find your next favourite book

your next favourite book

Given the interest in our post on note taking when reading, I’ll now explore podcasts to help you find your next favourite book. During reviewing “7 Habits of highly effective people”, I recommended not overlooking classics. Leadership books that have stood the test of time. That advice still stands, but should not preclude also keeping a weather eye on new writers or books. To help you address contemporary issues, or just.. Read More