helping you master customer insight leadership

What really goes on, behind closed doors, with an executive coach?

behind closed doors

In this book review, my focus moves to the world of coaching and what goes on behind closed doors. The title, “Behind Closed Doors: Stories from the Coaching Room“, is one that never fails to elicit a snigger from my wife. I admit it does sound a bit like a salacious expose into locker-room shenanigans. In reality, this is a very helpful book for coaches, whatever their level of experience.. Read More

How to read, to remember, the benefits of note taking

Having shared so many book reviews lately, my thoughts have turned to how to read better. I’m not talking about the basic mechanics of being able to read the English language. Nor about the common goal, of being able to “speed read“, so you can achieve reading more books in less time. More in line with our past focus on quality, I’m thinking about reading to understand and remember. I.. Read More

Free resources for you, across range of insight leaders

At Customer Insight Leader we love providing you with useful free resources. As a non-commercial, advertising free, site – we know our visitors value both independent advice & access to free resources. I hope today’s curation of customer insight & analytics related resources, helps you in your role. In line with our advocating of holistic customer insight, I’ve included resources to help develop your research, data science & analytics work… Read More