helping you master customer insight leadership

Succeeding with projects – 4 tricks of the trade to help project managers

tricks of the trade

How many of your projects have failed? This series of two blog posts from Tony Boobier shares tricks of the trade to succeed at projects or programme management. Why would I dare suggest that your projects may have failed? Well research by Couchbase has shown that 9 out of 10 Digital Transformation  projects fail. So, given how long IT teams have been working at managing projects, it’s to be expected.. Read More

Why applied analytics projects have more success

Having benefitted from listening to a CX leaders’ perspective on vision for data & analytics, lets consider applied analytics projects. In fact, this focus is an opportunity to hear the voice of another key stakeholder in major analytics implementations. That is, the perspective of the software provider or IT supplier. Now, I know, these people can have a bad reputation. Too many ‘shiny suited’ salespeople and unfulfilled promises, post demo, can.. Read More