helping you master customer insight leadership

The Hidden Blocker in Delivering Great Analytics Projects: Empathy

empathy

Continuing our posts on how to achieve success at work, let’s turn to the power of empathy. This might sound far removed from the worlds of Analytics & Data Science, but as we saw with Hackathons, it can be a vital step. To help bring to life how greater empathy could breakthrough barriers for your Data Science projects, I am delighted to welcome back Ryan. Guest blogger Ryan Den Rooijen.. Read More

Audio interviews with Customer Insight Leaders: (4) Gwilym Morrison

Gwilym Morrison interview

Time for another of our audio interviews, with senior Customer Insight Leaders, this time it’s Gwilym Morrison. A great conversation with Gwilym, who leads Data Science at Royal London Group. So, a good opportunity to complement the data, BI & analytics focus of leaders interviewed already. This time we get to hear the perspective of a Data Science leader. Gwilym has both practitioner & leadership experience and shares honestly from.. Read More

Tips from experience: Protecting your less appreciated technical stars

technical stars

Having given plenty of airtime to the benefit of books & podcasts, I’d like to turn to tips from experience. These are lessons learnt by leaders from practical on-the-job experience. Often involving getting it wrong. In this post, I’ll share my advice on protecting your less appreciated technical stars. Let me explain what I mean by a couple of those terms. By ‘less appreciated‘, I mean team members who may.. Read More

Fantastic Data Beasts and where to find them, plus what to pay them

Data Beasts

What are Data Beasts? Well, a topical idea, I was delighted to have, as another contribution from Francesco Corea. Francesco is currently a leading AI blogger, after many years as a consultant & advisor. We last heard from him with his review, of the InsureTech sector. In this post, Francesco shares, his perspective, on what it takes to be a good Data Scientist & how to become one. It’s interesting.. Read More

2018 technology trends for leaders to consider, looking inside

looking inside

Following on from our post on technology trends for leaders to consider, based on consumers, let’s look inwards. By that, I mean let’s consider both the needs of today’s organisations & technical innovations less visible to consumers. In this post, we will update you on progress with blockchain. You may recall, our posts explaining this & asking the key questions for analytics leaders. We will also consider how AI can.. Read More