Annette Franz shares 19 signs that your customers are not that into you. What can you learn from these 19 tell tale signs of a flawed relationship?
Is Trust the most important value sought in B2B relationships today? Peter Lavers & Mark Hollyoake share their Trust DNA Model to guide leaders.
Happy New Decade! Here is the focus for Customer Insight Leader blog at the start of 2020. What will be your focus & priorities this year? What will help?
Why you need Cognitive Diversity in your Data Science team. A book review of “Rebel Ideas” by Matthew Syed.
“Web Analytics an hour a day” a review of this practical book from Avinash Kaushik. In this review Martin Squires draws out its lessons for all analysts.
Sharing my experience of observing well designed business games. 3 benefits they bring and why they might be the right way to develop your leadership team.
Book review of Guerrilla Analytics, a practical guide to working with data. Why this is such a useful manual for analysts & analytics leaders. Recommended.