helping you master customer insight leadership

Audio interviews with Customer Insight Leaders: (4) Gwilym Morrison

Gwilym Morrison interview

Time for another of our audio interviews, with senior Customer Insight Leaders, this time it’s Gwilym Morrison. A great conversation with Gwilym, who leads Data Science at Royal London Group. So, a good opportunity to complement the data, BI & analytics focus of leaders interviewed already. This time we get to hear the perspective of a Data Science leader. Gwilym has both practitioner & leadership experience and shares honestly from.. Read More

Do you need a Data Science Product Manager in your team?

Product Manager

I mentioned in a debrief from the latest Data Leaders Summit, the rise of the Product Manager role within Data Science teams. This was one of a couple of themes that took me by surprise. Over recent years I’ve become used to hearing about need for more Data Engineers or Analysts to complement Data Scientists. But the focus on Product Managers & product development life-cycles was a new one on.. Read More

Data Leaders Summit 2018 – debrief on the grand finale

Data Leaders Summit 2018

Let’s continue my debrief from chairing the Data Leaders Summit 2018 in Barcelona. It has been impressive that, even after a late night of consuming beverages, attendance & participation has still been high. Data Leaders are clearly a hardy bunch! All joking aside, the quality of both the speakers & audience questions have shown why this event is worth attending. Plus, the mix of keynotes, interviews, panels & workshops have.. Read More

Data Leaders Summit Europe 2018 – Day One

Data Leaders Summit Europe 2018

As promised, I am taking a break from chairing Data Leaders Summit Europe 2018, to share with you. Once again, this year’s summit has been a really useful event. Numbers of attendees have doubled, so they must be doing something right. The advice I give the audience when I chair such events, is to identify just one thing they will do differently as a result of hearing each speaker. I.. Read More

Two useful events to consider attending this month

useful events

Francesco’s great debrief on the “Rise of AI” conference in Berlin, heralds a month focussed on useful events. I will be sharing details of events that I consider worth attending & later this month also posting debrief summaries from those useful events. Both of these events are ones that I will be personally attending, so can vouch for. As I’ve encouraged previously, consider carefully which events will provide real value.. Read More

Data Science collaboration between universities & businesses = Scotland

collaboration between universities & businesses

As a break from our focus on books, I want to return to the topic of Data Science¬†collaboration between universities & businesses. When it works well, it can make such a difference to both students’ development & business talent pipelines. In many ways the topics are not disconnected. Books, like collaboration between universities & businesses,¬†are conduits to learning & mutual understanding. To be strategic, analytics leaders need to think about.. Read More

Learning together at CIM Wales Analytics Masterclass 2018

CIM Wales Analytics Masterclass

Back from holiday, I spent a very enjoyable & informative day at CIM Wales Analytics Masterclass. This event was held at Glamorgan County Cricket Ground (SWALEC Stadium) in Cardiff. A great venue for food & facilities. It was a well organised day, benefitting from the enthusiasm and professionalism of CIM team and Sameer Rahman (organiser & Chairman of CIM Wales). Gavin Davies (Vice Chair of CIM Wales) was master of.. Read More