Bringing to life your blue sky ambitions to make them an operational reality, guest blogger Gerry Brown shares how to bridge what is too often a chasm in CX
What else does a good analyst toolbox need as well as the right software and resources? Guest blogger Martin Squires highlights the need for 4 People Skills
Book review of Factfulness from the late great Hans Rosling. How this book will help you see the world more positively & improve your data visualisations.
After a break in posting due to a holiday, I’m pleased to return and share about Personas. Despite having shared briefly before about Segmentation we have not had a post on this useful topic. Guest bloggers have shared on the continued relevant of segmentation & I shared some thoughts on public segmentations. But no personas. So, to fill that gap, I am delighted to welcome a new guest blogger, Amy.. Read More
Improve your public speaking through reading “The busy person’s guide to great presenting” by Lee Warren. Why it’s a must have book for leaders.
Best of Data Visualisation from #IIBAwards 2018. Part 2 of a two-part personal review of winners at Kantar IIB Awards, selecting the best #DataViz examples.
Continuing our theme of leaders’ lessons learnt from experience, lets turn to having a team mission. In this post our regular guest blogger, Tony Boobier, shares one of his most important lessons learnt. This complements our previous posts on personal goal setting and which goals might be suitable for insight leaders. Here, Tony turns his attention to the team as a whole. How can a mission be created that is.. Read More