Difficult conversations are often because of difficult decisions. If you need to make those or need to communicate them, Tony Boobier advises how to do it.
Missed your sales targets? Invest in longer-term investments recommended by Customer Attuned’ research, a focus on relationship building for the New Normal.
Scoring yourself on a Stakeholder Balance Sheet. Book review of “The Stakeholder Balance Sheet” by Suntook & Murphy + how this can help your business.
3 more barriers that could prevent you delivering useful Customer Value Analysis (CVA). Guest blogger Paul Weston continues his 2 part series of tips.
How can you overcome the 6 barriers to effective Customer Value Analysis? Guest blogger. Paul Weston, shares his practical experience to tackle the first 3.
Book review of Guerrilla Analytics, a practical guide to working with data. Why this is such a useful manual for analysts & analytics leaders. Recommended.
Why analysts need improved Commercial Awareness. What this term means and how to develop this competency in your analysts.