helping you master customer insight leadership

Can your coach help you with an integrated leadership model?

integrated leadership

The last Olympics certainly were absorbing. For weeks our screens & radios were filled, with news of personal achievement & records broken. But as everyone knows, a lot of training & coaching goes into preparing for what may just be one event. Coaching business leaders also requires a lot of investment to see desired changes, but more integrated leadership can help. Before explaining what I mean by the term ‘integrated leadership’,.. Read More

Are you drifting or do you have a plan for your life?

plan your life

Summer holidays can be a great opportunity for reflection. Whether you are lying on a beach or enjoying a sightseeing vacation, I wonder if you’ve reflected on a plan for your life? I’m conscious that can sound a bit worthy, or overly ambitious. But, consider for a moment, how many important priorities in your business would you seek to achieve without a plan? Is your life & what you want.. Read More

Coaching Conference with rich resources for your solutions

The 3rd Welsh Coaching Conference, held at Cardiff City football ground, was a great success and even more useful than last year. As a small business, it’s always a challenge to prioritise personal development, but attending this event was the right decision. It seems I’m not alone in thinking that either as the number of coaches attending had almost double this year. We were all treated to a packed agenda,.. Read More

Are you empowering or demotivating your people?

“You go ahead, I’m right behind you!” That line has been used so often, to either set-up comedy routines (where the speaker then hides or heads off in the other direction), or hint who is going to get killed next in B movies. So much so that, now, we almost can’t take seriously the idea that the person not leading the way could have the other person’s best interests at heart… Read More

Wales All Sector Coaching Conference

Although this was a coaching conference, aimed at coaches of all kinds, the content proved very insightful in understanding human thinking & behaviour, so should also be of interest to all leaders. It was hosted at University of South Wales, by the very friendly Commercial Services team there. Sponsors included the Association of Coaching & the Institute of Leadership & Management (I’m a member of both organisations and recommend their resources). Our chair.. Read More

Could Coaching, get you up and running?

Having recently completed coaching both a Finance Director and a Head of Customer Value Management, I’m reminded of the power of goal-orientated coaching. Could it get you up & running? Leaders can make so much personal progress, just through the disciplines of clarity on their goals, breaking them down into achievable actions & being held accountable. Alongside this and perhaps even more powerful, is the transformative power of time to.. Read More