It takes a village to raise you as a leader able to master difficult conversations. So, hear advice from Martin Squires, Harry Wilkes & Rob Kellaway.
When faced with a difficult conversation, how can leaders use incisive questioning? How can an insightful question help? Mentor, William Buist shares how…
8 practical tips for leaders on communicating bad news well, or as well as possible. Experienced leader, Tony Boobier shares how to do this even in lockdown
Book review of “Radical Candor” by Kim Scott. Why the models in this book can help you master the art of difficult conversations to help others as a leader.
Can Analytics teams be more productive? That’s the Productivity Puzzle facing many Data & Analytics leaders. Guest blogger Harry Powell shares his solution.
For a previous poll, in answer to the question “which support service would you choose?”, your most popular choice was training for customer insight teams. The joint next choices were, a capability health check, or bespoke consultancy. This is coupled with 88% of you confirming that in an “ideal world” you would seek external help. Since May, I’ve spoken at five different customer insight related conferences, and the questions asked during.. Read More