helping you master customer insight leadership

On Setting Goals & the signposts that make good progress happen

signposts

To finish off our series of guest posts on setting goals, here are some useful signposts from William Buist. William has joined us before as a guest blogger, to share on topics as diverse as GDPR, office environments & questioning. In this post, he draws on his personal experience, as well as what he has learnt as a business mentor. William encourages us to look beyond our goals to our.. Read More

App recommendations, ones that help me be a productive leader

app recommendations

Building on our series sharing lessons learnt by leaders, I thought it might also help to share app recommendations. Working with leaders, training, coaching or mentoring, I find they often reference apps that help them be more productive. I am no different. Since launching my own business and blog, just over 4 years ago, apps have helped me. From managing sales to scheduling content, today there are a host of.. Read More

Why it is still worth you being provoked, by Re-Imagine

Continuing our monthly theme, of book recommendations, here’s a short review to tempt you to Re-Imagine. Having mentioned, to our regular guest bloggers, that I was focussing on books this month – Tony Boobier suggested this one. Having heard Tom Peters live a couple of times, I can attest to him having a Marmite style. He certainly has shaken up some stuffy corporate group-think, and rightly challenged some urban myths.

Business lessons, from GDPR, as just another external change

business lessons

With so much focus on the detail of GDPR, let’s take some time to look at the business lessons from this external change. Whatever the size of your business, the world around you changes & you need to be able to adapt. Regulation is just one of those key drivers of external change. So, to help us reflect on the business lessons from preparing for GDPR, I’m delighted to welcome.. Read More