helping you master customer insight leadership

The Hidden Blocker in Delivering Great Analytics Projects: Empathy

empathy

Continuing our posts on how to achieve success at work, let’s turn to the power of empathy. This might sound far removed from the worlds of Analytics & Data Science, but as we saw with Hackathons, it can be a vital step. To help bring to life how greater empathy could breakthrough barriers for your Data Science projects, I am delighted to welcome back Ryan. Guest blogger Ryan Den Rooijen.. Read More

What are the questions that insight leaders today want answered? (part 2)

questions that insight leaders

This post concludes our two-part series, on the questions that insight leaders raised, at a DataIQ Discussion event. I hope you found part one, helpful. There we focussed on topics including: measuring your impact breaking through cultural barriers best organisational design tools needed by insight teams executing your insights (driving action as a result)

Your Barriers to maximising the value of your Customer Insight

Interestingly, the interim results from our recent  poll on barriers to realising value, are revealing that there isn’t one most common barrier to maximising the value of your customer insight. Instead, your votes have identified 7 equally likely barriers. Perhaps it really is, as Proverbs puts it, “the little foxes who spoil the vineyard”. They say a problem shared is a problem halved, so hopefully it helps you to understand the.. Read More