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2019 trends for Customer Insight & Analytics leaders

2019 trends

Happy New Year to all our readers, let’s kick off the year by reviewing likely 2019 trends. Beyond the inflated optimism that surrounds the start of a year, which trends are worth watching? Which are more than the analytics or tech equivalent of new year’s resolutions. Well, this is only a subjective collection, based on my experience. However, each of these changes has been gathering momentum. Development has been happening.. Read More

Machine Learning ethics (2) can you design ethical behaviours?

Machine Learning Ethics

Continuing our series of two posts on the topic of Machine Learning Ethics. In part two of his series on this topic, guest blogger Francesco Corea, moves on to consider moral accountability. How might an accountability, to act in an ethical way, be codified into algorithms or complete machine learning products? Drawing on sources as diverse as the World Economic Forum & MIT Technology Review, Francesco guides us through some.. Read More

The future of AI and your working life – start planning

future of AI

The future of AI & threat to our jobs is a popular topic for news recently. But here is a positively helpful book to help you respond. Unlike so much that is written on this topic, Tony Boobier‘s latest book focusses on a positive response. It also investigates the implications of AI at a deeper level than most analysis. Whilst many books have been written that focus on explaining AI,.. Read More

IoT automation part 2: how to automate decisions, using 4 building blocks

Continuing our two-part series, on automating Internet of Things (IoT) applications, we turn how you can automate decisions. I’m delighted to welcome back, guest blogger Akeel Attar. As Akeel shared last time, automating IoT applications requires more than just Decision Science. There is a key role for business rules and the elicitation of human expert knowledge. But many businesses, see the real potential of AI and IoT, as the potential.. Read More