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2019 trends for Customer Insight & Analytics leaders

2019 trends

Happy New Year to all our readers, let’s kick off the year by reviewing likely 2019 trends. Beyond the inflated optimism that surrounds the start of a year, which trends are worth watching? Which are more than the analytics or tech equivalent of new year’s resolutions. Well, this is only a subjective collection, based on my experience. However, each of these changes has been gathering momentum. Development has been happening.. Read More

Data Visualisation excellence, my faves from #IIBAwards 2018

Data Visualisation excellence

This time of year we have another opportunity to celebrate excellence in data visualisation, at the IIB 2018 awards. The Information Is Beautiful (IIB) awards have been running since 2012. Originally created by Data Viz pioneer & artist David McCandless.  His excellent Information is Beautiful blog works well with sponsor Kantar Media. Together they have done a good job of highlighting some of the best data visualisers of 21st century.

Audio interviews with Customer Insight Leaders: (6) Ryan den Rooijen

Continuing our series of audio interviews with customer insight leaders, this time it was Ryan den Rooijen. Ryan leads Dyson’s Global Data Services organisation, who work on transforming the company’s analytical capabilities. From manufacturing to marketing, their work spans the breadth of Dyson. Previously, Ryan spent four and a half years at Google, where he led the development of the global sales analyst curriculum. Most of his work involves the.. Read More