Let’s find out if Tony is just being reactionary or has an important point to make. Suspend your disbelief and hear him out (or perhaps you’re already convinced, in which case you’ll love this)…(more…)
As we all start working towards our goals & targets for the year, what defines a good KPI? Guest blogger, Hanne Sorteberg returns to answer that question. She also helpfully shares 9 pitfalls to avoid.
Over to Hanne…(more…)
Happy New Year to all our readers, let’s kick off the year by reviewing likely 2019 trends.
Beyond the inflated optimism that surrounds the start of a year, which trends are worth watching? Which are more than the analytics or tech equivalent of new year’s resolutions.
Well, this is only a subjective collection, based on my experience. However, each of these changes has been gathering momentum. Development has been happening for years and it now looks like real progress & relevance is likely in 2019. (more…)
As Jesus’ big day approaches, I’m finding it increasingly tough to stay serious. I’m sure there have been outbreaks of fun in your office too.
So, to complement the season of cute school concerts and gossip inducing office parties, here is my trawl of festive fun. I’ve focussed on topics close to the heart of this blog, including data visualisation, analytics & GDPR.(more…)
Because this is such a pressing issue, I am delighted to welcome a new guest blogger, Simon Daniels. Simon has a wealth of experience in marketing technology. This includes client-side roles leading Marketing & Sales teams. (more…)
This post shares how a software has been developed in response to extensive employee insight.
We have shared before how crucial employee engagement & motivation are to achieving CX goals. The opportunity for HR Analytics also needs to be guided by a good understanding of what matters to your teams.
So, I was delighted to be approached by David Mizne, editor of award-winning 15Five blog. Having seen our focus on insight, he shared this guest post with me. I could see the relevance of their research findings to many leaders, so am happy to publish this. (more…)
Continuing our series of two posts on the topic of Machine Learning Ethics.
In part two of his series on this topic, guest blogger Francesco Corea, moves on to consider moral accountability. How might an accountability, to act in an ethical way, be codified into algorithms or complete machine learning products?
Drawing on sources as diverse as the World Economic Forum & MIT Technology Review, Francesco guides us through some of the issues. he is pragmatic about where there are not yet easy answers, but also helps us to consider the challenge of liability. (more…)