Perhaps it takes a lifetime to master having difficult conversations as a leader, I thought it might at least take a village.
OK, I don’t have a physical village in mind, rather the global village of leaders working in the field of data, analytics, data science & customer insight. What have today’s leaders in this field learnt about approaching difficult conversations at work?
Having already recommended a book and shared the wisdom of guest bloggers Kevin Watson, Tony Boobier & William Buist – I pondered what else would help you. That’s when I turned to those leaders I know who have proven experience.(more…)