helping you master customer insight leadership

How to avoid getting bitten on the bum by GDPR (part 1)

bitten on the bum

Most of our content this month has been focussed on helping insight leaders prepare for the year ahead. With the EU approved General Data Protection Regulation (GDPR) due to be implemented in UK on 25th May 2018, this must be a consideration for all insight leaders. In my own work with clients & conversations with others, I do find GDPR is cropping up more often. However, I’ve become a little alarmed.. Read More

CDOs, Data Sharing Standard and LinkedIn

To compliment our recent emphasis on analytics, here are a number of data related articles from other bloggers to share with you. First, in an article published within Autumn 2014 edition of DataIQ Magazine, I caution the new cohort of more senior Customer Insight Leaders to not overlook their data teams. I would recommend anyone in this role read: “Don’t turn your data team into Cinderella“. DataIQ – Online Editions To.. Read More

A cloud won’t protect your modesty

I’m sure we have all heard the news about various famous (and not so famous) celebrities having their iCloud accounts hacked and their nude photos shared on social media. It seems to me there are responsibilities on both sides. Service providers like Apple should review their security and we should all think about the wisdom of saving such personal data in any cloud service. The best article I have seen.. Read More