helping you master customer insight leadership

What do you need to know about Machine Learning?

As we enter conference season once more, perhaps like me, you’re getting used to regular emails. Many contain advertorial content on Data Science, Internet of Things or more rarely Machine Learning. Perhaps it is an indication that corporate life is more conservative, that Analytics and Big Data are still more prominent terms. I’ve yet to hear a Financial Services executive focus on Machine Learning as a key part of their insight.. Read More

Pre-conference workshops, do they work for you?

Pre-conference workshops. Have you ever tried them? Did you get value out of them? We’ve shared before the ways you can judge the value of insight & analytics conferences before committing. With more pre-conference content marketing, it’s more & more possible to select the events that will provide the expertise & themes you seek. But what about the trend to having pre or post conference workshops or 1 to 1 sessions? Have.. Read More

Are you getting enough in the bedroom for 2017?

Continuing our January theme of goals & productivity, are you getting enough in the bedroom? Don’t worry we’re not prying too far, I mean sleep. Over the last year, more and more voices have raised the importance of sleep to our performance. Arianna Huffington called sleep the big idea for 2016 (it proved to be a theme), stating that a revolution is needed to raise it’s importance. Michael Hyatt has been raising.. Read More

Have you got the challenge of a New Job for the New Year?

As we return to work after the first weekend of the year, some of you may be facing the challenge of starting a new job, or at least a new or expanded role. Psychologically many people seem to prefer starting new life challenges like this at major milestones, like the turning of the year. Whether that is the case for you, or you’re in the equally challenging position of hiring.. Read More

How to play to your strengths this year

This book is more of a resource toolkit than a narrative read, but it is one that I’ve found useful for my own development & when coaching clients. It’s a book for which you’ll want your own copy, not just because you want to make notes & complete the cover with your top 5 strengths, but also because each book has a unique code for you to use to complete.. Read More