helping you master customer insight leadership

Happy Easter, Customer Insight leaders, treat yourself to a holiday

Customer Insight Leader blog, wishes all our readers, a very happy Easter. Whether or not you get the weather (or eggs) you hoped for, may you have a thoroughly enjoyable holiday. We will be taking a well earned break this Easter & enjoying time with our family. Apologies that it means we won’t be keeping up our standard of 2 new posts each week, but normal service will be resumed next.. Read More

The importance of you taking a complete break from work this Christmas holiday

At this time of year, leaders wish each other a Happy Christmas, but how many take a proper holiday break? In our hyper connected world, with at times still a ‘macho’ leadership culture, it’s easy to be tempted to still work. Do you really relax with your family or friends, or are you checking emails or fitting in more paperwork? Although it does sometimes feel like organisations reward those who appear.. Read More