conversation about maximising value from customer insight

Data Visualisation books – our third set of resources for you

During our month with more focus on Data Visualisation, we should not overlook data visualisation books. I hope our previous posts, focussing on Data Viz blogs and twitter experts have helped your personal development. But, even in this digital age, we should not overlook the power of books. Whether you invest in hard copy or digital versions, the longer form of books often give opportunity to better structure information for.. Read More

Working towards the Virtuous Cycle: latest research on trust & data sharing

Last week, after a very tasty bacon butty, I was sharing on the topics of Trust, Data Sharing & Identity Management, working towards recommending a Virtuous Cycle of improvement. All in the fine surroundings of the Royal Institute. It’s been a pleasure this year to partner with MyCustomer.com, to deliver a number of breakfast briefings. This one was more substantive, as it was also to reveal the findings of my latest.. Read More

Data Visualisation tweets: Top Nine experts to follow on Twitter

As promised in an earlier post, sharing recommended blogs, it’s time to move onto data visualisation tweets. In this post, I’m going to recommend some Data Visualisation experts to follow on Twitter, both because of their own content and the wider resources they curate and share. I hope you found the previously recommended blogs useful. If you are serious about improving your (or your team’s) data visualisation skills, I would.. Read More

Quick data visualisations – taking inspiration from election graphs

One of the understandable concerns raised, when I train analysts, is how they can produce quick data visualisations. After we study the design principles and options to consider, it can seem that to do a quality job takes longer than they normally have. Many analysts complain that timescales are squeezed and corporate life increasingly frenetic, as leaders just want ‘good enough’ answers and want them now. However, experienced data visualisers.. Read More

Maps, can they be more interesting than my geography lessons?

To add further diversity of voices to our Data Visualisation topic this month, a guest blog post on maps. Guest blogger Tony Boobier, joins us again, with a short piece musing on his geography lessons and the growing importance of mapping. Given I’ve just finished teaching a workshop, including options on data visualisation for geo-spatial data, it was amusing to read Tony’s thoughts. Hope you find this an entertaining distraction too… Read More

Invest time in these CPD resources for your warm evenings

As the temperature becomes increasingly balmy & we enjoy lighter evenings, do you have more time to look over CPD resources? We’ve mentioned previously the importance of Continuous Professional Development (CPD), both as a leader & an insight professional (data, analytics or research). So, to complement those reflections on what breadth of content is relevant for Customer Insight leaders, this post shares a few more resources that may help. Once again,.. Read More

Are your Analytics teams growing & sharing through internal events?

Following Tony’s critique of mega-conference events, I was fortunate enough this week to join a client, at one of their internal events. It was a ‘Data & Analytics Seminar’, focused on increasing knowledge and sharing best practice. Attendees came mainly from Analytics or BI roles, but included a range of experience and technical verses business focus. There was so much to praise about this event. Held in a modern, innovation.. Read More