helping you master customer insight leadership

Data Visualisation Resources to keep your eye on: Blogs

This month I’ll be delivering a Data Visualisation workshop for DataIQLeaders, so I thought I’d share some data visualisation resources here too. As part of that workshop, for members of DataIQ’s exclusive leadership development club, I will also provide them with some recommended online resources for their CPD. Since Data Visualisation is also a perennially popular topic on this blog & my Twitter account, this month’s theme will be on.. Read More

Invest time in these CPD resources for your warm evenings

As the temperature becomes increasingly balmy & we enjoy lighter evenings, do you have more time to look over CPD resources? We’ve mentioned previously the importance of Continuous Professional Development (CPD), both as a leader & an insight professional (data, analytics or research). So, to complement those reflections on what breadth of content is relevant for Customer Insight leaders, this post shares a few more resources that may help. Once again,.. Read More

Which topics should CPD, for Customer Insight leaders, cover?

A few different parts, of my practice, periodically remind me about Continuous Professional Development (CPD). As a leadership coach, the co-coaching events or workshops I attend, are counted towards CPD credits for my Association for Coaching membership. As an Institute of Direct & Digital Marketing member & marker, I also get annual reminders to register any personal development activities over the year. Plus, I am regularly mailed by the Institute of.. Read More

Keeping up to date with Research developments

Despite training on the full breadth of Holistic Customer Insight, I’m finding that one of my most receptive audiences are research teams. These fine folk seem particularly keen to catch-up with latest best practice and master using their research in collaboration with analytics & data developments. So, in response to such a warm welcome & keen learners, today’s post is dedicated to sharing news on research practice. Here I share three  ideas.. Read More