conversation about maximising value from customer insight

The state of Behavioural Economics in 2017, your handbook

What is the state of Behavioural Economics (BE) in 2017? Is it past the ‘hype cycle‘ and settling into common usage, or gradually being assigned to the dustbin of once popular ideas? Behavioural Economics is one of those topics that regularly comes up in conversations with clients & about this blog. In fact, I’m reminded it’s one of the topics for which readers asked for more coverage in our latest.. Read More

Data Visualisation books – our third set of resources for you

During our month with more focus on Data Visualisation, we should not overlook data visualisation books. I hope our previous posts, focussing on Data Viz blogs and twitter experts have helped your personal development. But, even in this digital age, we should not overlook the power of books. Whether you invest in hard copy or digital versions, the longer form of books often give opportunity to better structure information for.. Read More

Data Visualisation tweets: Top Nine experts to follow on Twitter

As promised in an earlier post, sharing recommended blogs, it’s time to move onto data visualisation tweets. In this post, I’m going to recommend some Data Visualisation experts to follow on Twitter, both because of their own content and the wider resources they curate and share. I hope you found the previously recommended blogs useful. If you are serious about improving your (or your team’s) data visualisation skills, I would.. Read More

Quick data visualisations – taking inspiration from election graphs

One of the understandable concerns raised, when I train analysts, is how they can produce quick data visualisations. After we study the design principles and options to consider, it can seem that to do a quality job takes longer than they normally have. Many analysts complain that timescales are squeezed and corporate life increasingly frenetic, as leaders just want ‘good enough’ answers and want them now. However, experienced data visualisers.. Read More

Maps, can they be more interesting than my geography lessons?

To add further diversity of voices to our Data Visualisation topic this month, a guest blog post on maps. Guest blogger Tony Boobier, joins us again, with a short piece musing on his geography lessons and the growing importance of mapping. Given I’ve just finished teaching a workshop, including options on data visualisation for geo-spatial data, it was amusing to read Tony’s thoughts. Hope you find this an entertaining distraction too… Read More

Advancing on Blockchain Analytics, more investment & collaboration

Since our previous post, raising questions for Blockchain to answer, I have seen more news on Blockchain Analytics. It seems many individuals and firms are working in this space. To bring together the power of analytics (sometimes plus AI), to help both analyse blockchain data and enable new types of analytics. We raised, in that previous post, the unanswered questions on whether blockchain could help overcome current data challenges &.. Read More

Invest time in these CPD resources for your warm evenings

As the temperature becomes increasingly balmy & we enjoy lighter evenings, do you have more time to look over CPD resources? We’ve mentioned previously the importance of Continuous Professional Development (CPD), both as a leader & an insight professional (data, analytics or research). So, to complement those reflections on what breadth of content is relevant for Customer Insight leaders, this post shares a few more resources that may help. Once again,.. Read More