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Well with over 60 votes in, the results appear to have stabilised into a clear pattern. As has been the case through most of my customer insight career, SAS and SPSS (now IBM) are the leading analytics software used by CI teams. For several weeks now they have tied at 25% of votes each.

The real change over recent years, at least from my perspective working with Financial Services companies, has been the rise of R. In this survey it now stands at 17% of the vote, 14 percentage points above any other single entry. That is a significant change and has been influenced by both cost saving during recessionary times and what appears to be a new perspective on open source software (since the success of Linux, Wiki-everything and more recently Hadoop). It will be interesting to see if this dominance continues during our economic recovery.

Another benefit, of course, is the familiarity of graduates with using R at university. For those hiring the majority of their new analysts straight from university (a recruitment strategy that worked well for me for years), it does enable them to be up & working sooner.

Thanks for taking part in the poll and I hope it’s informative to those of you leading analytics teams.

For further information on the top three software (as voted for by CI leaders), here are their links:

SAS

IBM SPSS

The R Project for Statistical Computing