Thanks to all our newsletter subscribers, who participated in our annual reader survey.
Just over a year ago, we re-branded this blog, based on your feedback. At the start of 2017 it’s time to revisit how well this blog is serving its purpose.
As you may know, the stated purpose of this blog is to inform & support customer insight leaders. You can find out more about that and our principles here.
So, a few weeks ago, we issued another short reader survey – to check if the design & content of this blog were achieving that purpose. In this post, I’ll share both the results & reflections on any changes needed for 2017. As everyone is ‘time poor’ these days, there were only 10 questions. Here are the results… (more…)